At Kenya Peaks Adventures Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. The types of data we may collect include:
- Personal Information: This includes your name, contact details (email address, phone number), and, if applicable, passport information.
- Payment Information: If you make a booking, we may collect payment information such as credit card details. Please note that we use secure payment processing services to handle your payments, and we do not store your payment information on our servers.
- Booking Details: Information related to your travel plans, including the destinations you plan to visit, travel dates, and accommodation preferences.
- Communication Data: Correspondence with us, including emails, live chat, or any other form of communication.
- Device Information: We may collect information about the device you use to access our website or services, including your IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and personalize our services, including booking accommodations and tours on your behalf.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve our services, including analyzing user behavior and preferences.
- To send you updates, newsletters, and promotional offers (if you've opted in to receive them).
- To comply with legal and regulatory requirements.
3. Disclosure of Information
We may share your information with third parties for the following purposes:
- With our trusted partners, including hotels, airlines, and tour operators, to fulfill your travel bookings.
- With payment processing services for secure payment transactions.
- With law enforcement, government agencies, or authorized third parties when required by law or to protect our rights and property.
- With your consent, for any other purpose not listed here.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Choices
You have the right to:
- Access and update your personal information.
- Opt out of receiving marketing communications.
- Delete your account (subject to contractual obligations).
Please contact us at [insert contact information] to exercise any of these rights or for any questions about your data.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting an updated version on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Call: +254704043466
Thank you for choosing Kenya Peaks Adventures Safaris. Your privacy and trust are important to us, and we are committed to safeguarding your personal information.