Ena Coach Contact Numbers for Online Booking for 2025-2026

By: A Local Guide in Kenya

The main Ena Coach contact number for general inquiries and passenger bookings is 0709 832 000. This is the primary customer service line for their head office in Nairobi.

This page provides a detailed list of official phone numbers for Ena Coach offices across Kenya, including their main branches and specific parcel service lines.

Using the correct number for the specific office or service you need will help you get faster assistance. We have organized these contacts by location to make it easy for you to find the right one.

Ena Coach Nairobi Main Office Contacts

The primary phone number for the Ena Coach main office in Nairobi is 0709 832 000. You can use this number for a wide range of services, including making new bus ticket reservations, inquiring about travel schedules, and following up on parcel deliveries. The main office is located at the KPCU Building (Wakulima House) on Haile Selassie Avenue, which is central for anyone in Nairobi’s CBD.

For additional support from the main office, you can also use these alternative lines:

Ena Coach Mombasa Office Contact Number

The Ena Coach contact number for the Mombasa office is 0768 716 001. This is the main contact for all inquiries originating from the coast. Use this number to book tickets for routes starting from Mombasa, check on parcel arrivals, or confirm departure times. It serves travelers in the Mombasa city area and those connecting from other coastal towns like Diani or Malindi.

Ena Coach Kisumu Contact Numbers

For services in Kisumu, Ena Coach provides separate numbers for its main office and its booking office at the bus stage.

Kisumu Main Office

The phone number for the main Ena Coach office in Kisumu is 0768 905 242. This is the best number to call for advance bookings, detailed inquiries about schedules, and coordinating parcel services in the Lake Victoria region.

Kisumu Bus Stage Office

The contact number for the Kisumu bus stage booking office is 0768 716 315. This number is most useful for travelers who are already at or near the main bus terminal and need to make last-minute bookings or confirm an immediate departure.

Ena Coach Kisii Booking and Parcel Contacts

In Kisii, Ena Coach provides dedicated lines for passenger bookings and for parcel services to improve efficiency.

Passenger Bookings (Kisii)

The contact number for all passenger ticket inquiries in Kisii is 0768 716 297. Use this number to reserve your seat on buses traveling to or from Kisii town and the surrounding areas.

Parcel Services (Kisii)

For all courier and parcel inquiries in the Kisii region, the dedicated number is 0768 716 298. This is the correct number to call to track a package, get a quote for sending an item, or confirm a delivery.

Contacts for the Rift Valley Route

Ena Coach serves several key towns along the main routes through the Rift Valley. These offices are crucial for travelers heading west from Nairobi towards the tea country and the Masai Mara gateway towns. Here are the direct contact numbers for their offices in this region.

Nakuru Office

The contact number for the Ena Coach office in Nakuru is 0768 905 245. As a major city, this office manages a high volume of bookings for passengers traveling between Nairobi and Western Kenya. It is the best number to use for inquiries about services passing through or originating from Nakuru.

Narok Office

The Ena Coach phone number for Narok town is 0768 716 219. This office is a key contact point for travelers using Narok as a gateway to the Masai Mara National Reserve. Use this number for ticket bookings and parcel services in the Narok area.

Kericho Office

For bookings and inquiries in the heart of Kenya's tea country, the Ena Coach contact is 0768 905 246. This line serves passengers traveling to and from Kericho town, famous for its vast tea plantations.

Bomet and Sotik Offices

For towns in the South Rift region, which are important agricultural and transit hubs, you can use the following direct numbers for local bookings and parcel inquiries:

  • Bomet: 0768 716 220
  • Sotik: 0768 716 221

Ena Coach Contacts Numbers for Kisumu, Siaya & Surrounding Towns

This region is a major hub for Ena Coach, connecting the city of Kisumu with numerous towns in Siaya County and along the Lake Victoria shoreline. The following contacts are organized by town for easy access.

Siaya Office

The contact number for the Ena Coach office in Siaya town is 0768 905 244. This office manages bookings and parcel services for the administrative capital of Siaya County and its surrounding areas.

Bondo Office

For travel to and from Bondo, a key educational and commercial town in Siaya County, the Ena Coach number is 0768 905 243. Use this contact for all passenger ticket and courier inquiries.

Ndori Office

The Ena Coach contact for the trading center of Ndori is 0768 905 248. This office serves passengers on the Kisumu-Bondo route and is an important link for the local community.

Ahero Office

For the town of Ahero, a key agricultural center at the junction of the Kisumu-Kericho and Kisii-Kisumu roads, the number is 0768 716 315.

Other Nyanza Route Offices

For these other important towns located along the main travel corridors in the Nyanza region, you can use the following direct contact numbers for local bookings and inquiries.

  • Oyugis: 0768 716 314

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  • Sondu: 0768 716 313

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  • Katito: 0768 716 312

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Ena Coach Contacts for the Kisii and Nyamira Region

This area is a core part of the Ena Coach network, serving a densely populated agricultural region. The following numbers connect you to booking offices in key towns and trading centers along the main travel corridors.

  • Kijauri Office: 0768 716 222

    Use this number for inquiries on services along the Kisii-Chemosit road.

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  • Keroka Office: 0768 716 223

    This is the main contact for Keroka, a major commercial hub. Use it for passenger and parcel services for routes connecting Kisii and Sotik.

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  • Keumbu Office: 0768 716 225

    This is the booking office for Keumbu town, located on the main Kisii-Keroka highway.

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  • Nyachenge Office: 0768 716 299

    Use this contact for the local booking office serving the Nyachenge area.

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  • Birongo Office: 0768 716 224

    This is the contact for bookings and inquiries in the Birongo area.

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Ena Coach Contacts for Homa Bay, Migori and Lake Victoria Towns

This network of offices serves the towns along the southern shores of Lake Victoria and the main route leading to the Tanzanian border at Sirare. These contacts are essential for travelers exploring this part of the Nyanza region.

  • Homa Bay Office: 0768 716 309

    The main contact for Homa Bay town, the county headquarters and a major hub for the region.

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  • Migori Office: 0768 716 303

    The primary number for Migori town, a major commercial center and the last large town before the Tanzanian border.

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  • Mbita Office: 0768 716 310

    A crucial contact for travelers connecting to the Lake Victoria islands, including Rusinga and Mfangano.

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  • Sirare Office (Tanzania Border): 0768 716 305

    The essential contact for inquiries related to cross-border travel to and from Tanzania.

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  • Rongo Office: 0768 716 301

    The office for Rongo town, located at a key junction connecting Kisii, Migori, and Homa Bay.

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  • Awendo Office: 0768 716 302

    The contact for Awendo, a town known for its sugar plantations on the Kisii-Migori road.

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  • Kendu Bay Office: 0768 716 311

    Use this number for services in Kendu Bay, a historic trading post on the shores of Lake Victoria.

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  • Kehancha, Rodi, Ndhiwa, and Sori Offices:

    For these other local towns, you can use the following direct numbers:

    • Kehancha: 0768 716 304
    • Rodi Kopany: 0768 716 306
    • Ndhiwa: 0768 716 307
    • Sori: 0768 716 308

Other Nairobi Area & Administrative Contacts

In addition to its main office on Haile Selassie Avenue, Ena Coach operates several satellite booking offices within the greater Nairobi area for customer convenience. The company also provides separate numbers for its administrative departments.

Nairobi Satellite Offices

These offices are useful for making bookings or parcel inquiries without having to travel to the main terminus.

  • Afya Centre Office: 0768 716 003

    A convenient booking point located in the heart of Nairobi's Central Business District.

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  • KPCU Centre Office: 0768 716 004

    Another booking office located within the CBD for easy access.

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  • Uthiru Office: 0768 716 217

    This office serves passengers in the Uthiru area and along the Nairobi-Naivasha highway.

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  • Kangemi Office: 0768 905 261

    The contact for the booking office located in the busy Kangemi neighborhood.

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  • Eastleigh Office: 0768 905 260

    This office serves the bustling commercial and residential area of Eastleigh in Nairobi.

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  • Mutarakwa Office: 0768 716 218

    The contact for inquiries and bookings in the Mutarakwa area.

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Administrative & Support Departments

For business-to-business inquiries or specific non-passenger issues, please use the following direct numbers. These lines are not for customer bookings.

  • Accounts Department: 0768 716 300

    For business inquiries related to payments, invoicing, and other financial matters.

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  • Workshop Department: 0768 905 247

    For matters related to vehicle maintenance, fleet management, and other operational logistics.

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